By accessing or using the mana77 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must immediately cease using our services. These terms constitute a legally binding agreement between you and mana77. You must be at least 21 years of age and a resident of Indonesia to use this platform.
In these Terms & Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
You must be at least 21 years of age to create an account and use the mana77 platform. By registering, you confirm that you meet this minimum age requirement. mana77 reserves the right to request proof of age at any time. If we discover that you are under 21 years of age, your Account will be immediately suspended, all funds will be forfeited, and you will be permanently banned from using our services.
Our services are intended for residents of Indonesia. You must be physically located within Indonesia at the time of registration and while using our services. By using mana77, you confirm that online gaming is legal in your jurisdiction and that you are not violating any local, regional, or national laws. It is your responsibility to ensure compliance with applicable laws.
To access mana77's services, you must create a personal Account by providing accurate, current, and complete information, including your full name, date of birth, email address, mobile phone number, and residential address. You are permitted to hold only one (1) Account per person, household, IP address, and payment method. Creating multiple accounts (also known as "duplicate accounts" or "multi-accounting") is strictly prohibited and will result in immediate closure of all accounts and forfeiture of all funds and winnings.
You are solely responsible for maintaining the confidentiality of your Account username, password, and any other login credentials. You must not share your Account information with any third party. Any activity conducted through your Account will be deemed to have been authorized by you, and you are fully responsible for all transactions, bets, and actions taken. If you suspect unauthorized access to your Account, you must immediately notify mana77 customer support.
mana77 may require you to complete a KYC verification process before you can make withdrawals or access certain features. This process may include submitting government-issued identification (KTP / Indonesian ID card, passport, or driver's license), proof of address (utility bill, bank statement), and proof of payment method ownership. Failure to complete KYC verification within a reasonable timeframe may result in Account suspension and withholding of funds until verification is complete.
mana77 supports deposits via major Indonesian banks including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), CIMB Niaga, OCBC NISP, Bank Danamon, and BSI (Bank Syariah Indonesia), as well as e-wallets such as OVO, DANA, GoPay, and ShopeePay. The minimum deposit amount is Rp 50,000. Deposits made during banking hours (typically Monday-Friday 08:00-16:00 WIB) are usually processed instantly. Off-hours deposits may take up to 24 hours to be credited to your Account.
All deposits must be made from payment methods registered in your own name. Third-party deposits (deposits from accounts not belonging to you) are strictly prohibited and will result in the deposit being returned and potential Account suspension. mana77 does not charge fees for deposits, but your bank or payment provider may impose their own transaction fees.
You may request a withdrawal of your Account balance at any time, provided you have completed KYC verification and met all wagering requirements for any active bonuses. Withdrawals are processed to the same payment method used for your most recent deposit, or to a bank account registered in your name. The minimum withdrawal amount is Rp 100,000. There is no maximum withdrawal limit per transaction, but large withdrawals may be subject to additional security checks.
Withdrawal processing times vary by payment method. Bank transfers during banking hours are typically processed within 15 minutes to 2 hours. Off-hours or weekend withdrawals may take up to 24 hours. E-wallet withdrawals are usually processed within 1 hour. mana77 reserves the right to request additional documentation or conduct security reviews before processing withdrawals, which may extend processing times.
mana77 is committed to preventing money laundering and financial crimes. All deposits must be wagered at least once (1x rollover) before withdrawal is permitted. If we suspect any fraudulent activity, suspicious transactions, or attempts to use our platform for money laundering, we reserve the right to freeze your Account, withhold funds, and report the matter to relevant authorities. Winnings from fraudulent activity will be forfeited.
mana77 may offer bonuses, promotions, free bets, cashback, and other incentives to Players from time to time. All bonuses are subject to specific terms and conditions, including eligibility criteria, wagering requirements, minimum odds, time limits, and game restrictions. These terms are clearly stated on the promotion page and must be read and understood before accepting any bonus.
Wagering requirements specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before you can withdraw winnings derived from the bonus. For example, a bonus with a 30x wagering requirement means you must wager 30 times the bonus amount. Different game types contribute differently toward wagering requirements: slots typically contribute 100%, live casino and table games contribute 10-20%, and sports bets may contribute 100% only if they meet minimum odds requirements.
Bonus abuse is strictly prohibited. This includes but is not limited to: creating multiple accounts to claim bonuses multiple times, coordinated betting with other Players to guarantee profits, exploiting software errors or loopholes, using betting strategies designed solely to clear wagering requirements without risk (e.g., betting on all outcomes of an event), and any other activity deemed by mana77 to be contrary to the spirit of the promotion. If we detect bonus abuse, we reserve the right to void all bonuses, confiscate winnings, and permanently close your Account.
If you have an active bonus with unfulfilled wagering requirements, you may forfeit the bonus and any winnings derived from it by requesting a withdrawal. Alternatively, you may choose to complete the wagering requirements before withdrawing. Once a withdrawal is processed, any remaining bonus balance will be removed from your Account.
All bets are final once confirmed. You are responsible for reviewing your bet slip before confirming. mana77 is not responsible for errors in bet placement made by you. Bets placed on incorrect markets, events, or outcomes due to your mistake cannot be refunded. In the event of obvious technical errors, system malfunctions, or incorrect odds display, mana77 reserves the right to void affected bets and refund stakes.
For sports betting, if an event is postponed, abandoned, or cancelled, settlement rules vary by sport and market. Generally, if an event does not take place within 48 hours of the scheduled start time, all bets are voided and stakes refunded, unless the event is rescheduled and communicated in advance. For live betting, if a match is abandoned before completion, bets on markets that have already been determined (e.g., first goal, first half result) will stand, while bets on undecided markets will be voided.
For traditional Indonesian games such as togel (lottery) and sabung ayam (cockfighting), specific rules apply based on the game format and draw/match schedule. For togel, bets must be placed before the official draw time. Winning numbers are determined by official results from licensed draw operators, and mana77's decision on the outcome is final. For sabung ayam, bets are placed on live-streamed matches from licensed arenas (such as S128 and SV388 platforms). Match results are determined by the official referee decision at the arena, and mana77 relies on these official results for settlement.
All casino and slot games are provided by licensed third-party game developers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, Habanero, Pocket Games Soft, and others). These games use certified Random Number Generators (RNG) to ensure fair and random outcomes. The Return to Player (RTP) percentage for each game is published and verified by independent testing agencies. mana77 does not control or influence game outcomes. If a game malfunctions during play, the round is voided and stakes are refunded.
The following activities are strictly prohibited and will result in immediate Account closure and forfeiture of funds:
mana77 is committed to promoting responsible gaming and protecting vulnerable Players. We provide tools to help you stay in control, including deposit limits, session time limits, loss limits, and self-exclusion options. These tools can be accessed through your Account settings or by contacting customer support. We encourage all Players to use these tools proactively and to view gaming as entertainment, not as a source of income.
If you feel that gambling is becoming a problem, you may request self-exclusion for a period of 6 months, 1 year, or permanently. During the self-exclusion period, your Account will be locked, and you will not be able to log in, deposit, or place bets. Self-exclusion requests are irreversible for the duration chosen. For support, visit our Responsible Gaming page or contact our support team.
mana77 has zero tolerance for underage gambling. We employ age verification measures during registration and KYC. If we discover that a Player is under 21 years of age, the Account will be immediately closed, all funds confiscated, and the matter reported to parents or guardians and relevant authorities as appropriate.
All content on the mana77 platform, including but not limited to software, graphics, logos, text, images, videos, audio, trademarks, and service marks, is the property of mana77 or its licensors and is protected by Indonesian and international intellectual property laws. You may not copy, reproduce, distribute, modify, reverse-engineer, or create derivative works from any part of our platform without prior written permission. The mana77 name, logo, and branding are registered trademarks, and unauthorized use is strictly prohibited.
To the fullest extent permitted by law, mana77 and its officers, directors, employees, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use our services; (b) any conduct or content of any third party on our platform; (c) any content obtained from our platform; or (d) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
mana77 does not guarantee that our services will be uninterrupted, secure, or error-free. We reserve the right to suspend or terminate services at any time for maintenance, upgrades, or other operational reasons. In the event of service disruption, any bets that have been confirmed before the disruption will be honored; bets that were in progress at the time of disruption may be voided and stakes refunded.
If you have any dispute or complaint regarding our services, you must first contact our customer support team via live chat, WhatsApp, or email. We will make every reasonable effort to resolve the issue amicably and promptly. If the issue cannot be resolved through customer support, you may escalate the matter to our management team. All disputes must be raised within 30 days of the incident in question; disputes raised after this period will not be considered.
In the unlikely event that a dispute cannot be resolved through our internal process, both parties agree to submit the matter to binding arbitration under the rules of an independent arbitration body mutually agreed upon by both parties. The arbitration will be conducted in English and take place in Jakarta, Indonesia. The decision of the arbitrator will be final and binding.
These Terms & Conditions are governed by and construed in accordance with the laws of Indonesia, without regard to conflict of law principles. By using mana77, you irrevocably consent to the exclusive jurisdiction and venue of the courts located in Jakarta, Indonesia, for any disputes arising out of or relating to these terms or your use of our services.
You may close your Account at any time by contacting customer support. Upon closure, you must withdraw any remaining balance (subject to wagering requirements). mana77 reserves the right to close or suspend your Account at any time, with or without notice, for any reason, including but not limited to: violation of these Terms & Conditions, fraudulent activity, duplicate accounts, bonus abuse, or any conduct deemed detrimental to the integrity of our platform. If your Account is closed for violation of terms, all remaining funds may be forfeited.
mana77 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. It is your responsibility to review these terms regularly. Your continued use of the mana77 platform after changes have been posted constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using our services and close your Account.
If you have any questions, concerns, or require assistance regarding these Terms & Conditions or any other aspect of our services, please contact our customer support team:
Our customer support team is fluent in both Indonesian and English and is ready to assist you at any time.
By registering an Account and using the mana77 platform, you confirm that you have read, understood, and accepted these Terms & Conditions in full. You also confirm that you are at least 21 years of age, a resident of Indonesia, and that you are using our services in compliance with all applicable laws. If you do not accept these terms, you must not use our services.
All players must be 21+ years of age. We conduct strict age verification to prevent underage gambling.
All deposits and withdrawals are protected by bank-grade encryption and security protocols.
We publish clear, honest bonus terms and game rules. No hidden conditions or fine print surprises.
Our Indonesian-speaking team is available around the clock to assist with any questions or disputes.
Explore our other legal and informational pages to learn more about privacy protection, responsible gaming tools, and frequently asked questions.